The Importance of AI delivery robots in the F&B Industry

Using AI delivery robots is becoming increasingly popular in the food and beverage (F&B) industry as a way to streamline operations and improve customer experience. Especially, in Singapore, many restaurants have turned to use service robots. We can find it at Tim Ho Wan in Westgate and MBS stores. These AI delivery robots are capable of a wide range of duties, including taking orders, providing recommendations, and assisting with payment through a unique POS QR Code.

The capacity to improve productivity is one of the primary advantages of deploying AI delivery robots in the F&B industry. These robots can free up personnel to focus on more vital jobs, such as food preparation and service, by automating routine tasks. This can help to minimize labour costs and increase overall business efficiency.

AI delivery robots can also enhance the customer experience by making it easier and simpler for customers to place orders and make payments. Customers, for example, can just scan a unique QR Code on the robot display screen to place an order, which is far more convenient than standing in line or dealing with miscommunication with the service staff. These robots can also provide recommendations based on the customer orders, which can assist to help the restaurant upsell certain products.

Overall, the usage of AI delivery robots in the F&B business has the potential to deliver a variety of benefits, such as increased efficiency, improved customer experience, and increased food safety. As AI technology advances, we may expect to see even more broad usage of these robots in the industry.

Pudu Robotics offers a range of highly advanced and intelligent robots, designed to assist with a wide range of tasks for the F&B industry. Equipped with advanced sensors and machine learning algorithms, Pudu Robots are able to navigate complex environments, recognize and interact with objects, and understand and respond to a wide range of commands and requests.

A good example is the BellaBot, PUDU’s best-selling AI Delivery robot featuring a unique bionic design language, cute modelling and multi-modal interaction, it helps to humanise the robot, and ensures that customers enjoy themselves in a relaxing environment.

With two Simultaneous localisation and mapping (SLAM) navigation systems, the BellaBot is able scan and automatically move out of the way of customers or objects, ensuring no safety issues with collisions.

AI delivery robots are also able to easily collect and share important information and important data to restaurant owners, such as most popular menu items, or the most obstructive hotspot area in the restaurant. With PUDU Cloud, all of these data and information are saved into an app, easily accessed by the restaurant owners.

AI has the potential to revolutionize the F&B industry by providing unprecedented efficiency and cost savings. We have seen how AI is being used in a number of sectors such as health care, retail, finance, and manufacturing to increase productivity and reduce human effort. As technology continues to advance at an exponential rate, we can expect more applications of AI that will further streamline processes across different organizations.